Glossary C

Deutsch: Kultur / Español: Cultura / Português: Cultura / Français: Culture / Italiano: Cultura

Culture in the context of quality management refers to the collective values, beliefs, attitudes, and behaviours that characterize an organization and influence its approach to quality. This encompasses the organizational environment that supports and promotes quality in every aspect of operations and decision-making.

Deutsch: Kundenzufriedenheit / Español: Insatisfacción del Cliente / Português: Insatisfação do Cliente / Français: Insatisfaction Client / Italian: Insoddisfazione del Cliente

Customer dissatisfaction in the context of quality management refers to the negative feelings or discontent experienced by customers when a product or service fails to meet their expectations or requirements. It is a critical indicator of a company's performance in terms of quality and directly impacts customer loyalty, reputation, and overall business success.

Deutsch: Zylinder / Español: Cilindro / Português: Cilindro / Français: Cylindre / Italiano: Cilindro /

In the quality management context, the term cylinder typically refers to a cylindrical component or part that must meet specific dimensional and functional quality standards within a product or system. This could apply to any industry where precision in cylindrical shapes is crucial, such as in manufacturing, engineering, or automotive contexts.

Deutsch: Zylindrizität / Español: Cilindricidad / Português: Cilindricidade / Français: Cylindricité / Italiano: Cilindricità

Cylindricity in the quality management context refers to a geometric dimensioning and tolerancing (GD&T) measurement that describes how close an object's surface conforms to a perfect cylinder. It is a 3D form tolerance that assesses the deviation of a cylindrical object's surface from a theoretical perfect cylinder. Cylindricity is crucial in industries where precision mechanical components are required, such as automotive, aerospace, and manufacturing, ensuring that parts fit together correctly and function as intended without causing undue wear or failure.

Deutsch: Zytotoxizität / Español: Citotoxicidad / Português: Citotoxicidade / Français: Cytotoxicité / Italiano: Citotossicità

Cytotoxicity in the context of quality management refers to the quality control and assurance processes related to the testing and evaluation of the toxic effects of substances on cells. This concept is crucial in industries such as pharmaceuticals, biotechnology, and medical devices, where ensuring the safety and efficacy of products is paramount.