Glossary Q

QC -->Quality control

QFD -->Quality function deployment

Deutsch: QR-Code / Español: Código QR / Português: Código QR / Français: Code QR / Italiano: Codice QR

QR Code (Quick Response Code) is a two-dimensional barcode that stores information and can be quickly read by digital devices, such as smartphones and scanners. In the context of quality management, QR codes are used to enhance traceability, streamline processes, and improve the accuracy of data collection across various stages of production and service delivery. They play a significant role in maintaining high quality standards by enabling easy access to critical information and facilitating efficient tracking and management of products and processes.

Deutsch: Qualifikation / Español: Calificación / Português: Qualificação / Français: Qualification / Italiano: Qualificazione /

Qualification in the context of quality management refers to a systematic process of evaluating, assessing, and verifying that an individual, system, process, or product meets specific predetermined criteria and standards. This comprehensive assessment ensures that the subject under scrutiny is capable of consistently delivering the expected results and complying with relevant quality and performance requirements. Qualification is a fundamental aspect of quality assurance and plays a pivotal role in various industries to ensure the reliability, safety, and effectiveness of processes and products.

Deutsch: Qualität / Español: Calidad / Português: Qualidade / Français: Qualité / Italiano: Qualità /

Quality in the industrial or service context is an attribute of a product or service. For easier reading we will write "product" but mean "product or service".

A pragmatical definition is "fit for use". This means, the product will meet your expectations and you can use it within the intended purpose.

Deutsch: Qualitätskontrolle / Español: Control de calidad / Português: Controlo de qualidade / Français: Contrôle de la qualité / Italiano: Controllo di qualità /

Quality control (QC) is the process where products (and services) are checked if they fit to the expectations of consumers.

Deutsch: Qualität Funktion Bereitstellung / Español: Despliegue de Función de Calidad / Português: Desdobramento da Função Qualidade / Français: Déploiement de la Fonction Qualité / Italiano: Sviluppo Della Funzione Qualità /

Quality function deployment (QFD) is a method to

• transform user demands into design quality,
• to deploy the functions forming quality, and
• to deploy methods for achieving the design quality into subsystems and component parts, and
• ultimately to specific elements of the manufacturing process..

QFD was developed in Japan in 1966 by Dr. Yoji Akao.

Deutsch: Qualitätsverbesserung / Español: Mejora de la calidad / Português: Melhoria da qualidade / Français: Amélioration de la qualité / Italiano: Miglioramento della qualità

Quality Improvement in the context of quality management refers to the systematic and continuous actions that lead to measurable enhancements in the quality of products, services, or processes. It is a fundamental aspect of quality management aimed at increasing efficiency, reducing errors, and meeting or exceeding customer expectations. Quality improvement involves various methodologies and tools to identify opportunities for improvement, implement changes, and monitor the results to ensure sustainable progress.