Glossary O

Deutsch: Objektiv / Español: Objetivo / Português: Objetivo / Français: Objectif / Italiano: Obiettivo
An 'objective' refers to a specific, measurable, and achievable goal that an organization sets to improve its products, processes, or overall performance. Objectives provide a clear direction and focus for quality improvement efforts, guiding organizations towards desired outcomes. They are essential for effective quality management, as they help define targets, monitor progress, and drive continuous improvement.

Deutsch: Verpflichtung / Español: Obligación / Português: Obrigação / Français: Obligation / Italiano: Obbligo

In the quality management context, "Obligation" refers to the duties or responsibilities that an organization must fulfill to ensure that its products or services meet the specified quality standards and regulatory requirements. This involves adhering to established quality management principles, guidelines, and standards such as ISO 9001, implementing effective quality control and assurance processes, and continuously improving quality management systems to enhance customer satisfaction and meet legal and ethical standards.

Deutsch: Beobachtung / Español: Observación / Português: Observação / Français: Observation / Italiano: Osservazione
In the quality management context, "Observation" refers to the systematic process of monitoring, recording, and analyzing specific aspects of a product, service, or process to ensure that it meets established quality standards and requirements. Observation is a crucial component of quality control and assurance activities, enabling organizations to identify variances from quality specifications, understand the root causes of quality issues, and implement corrective actions to maintain or improve quality levels.

Deutsch: Beobachter / Español: Observador / Português: Observador / Français: Observateur / Italiano: Osservatore

Observer in the quality management context refers to an individual or entity that monitors and assesses a process, product, or service for compliance with established quality standards and criteria. Observers play a crucial role in quality management systems by providing impartial insights into the effectiveness, efficiency, and adherence to quality protocols. Their role is essential for identifying areas for improvement, ensuring compliance with regulatory requirements, and enhancing customer satisfaction.

Deutsch: Obsoleszenz / Español: Obsolescencia / Português: Obsolescência / Français: Obsolescence / Italiano: Obsolescenza

Obsolescence in the context of quality management refers to the process by which products, components, processes, or technologies become outdated, no longer functional, or irrelevant due to advancements, market changes, or the emergence of superior alternatives. Obsolescence poses significant challenges to maintaining quality, consistency, and operational efficiency, especially in industries where technological innovation and product life cycles move rapidly.

Deutsch: Angeboten / Español: Oferta / Português: Oferta / Français: Offre / Italiano: Offerta /

An offer is a proposal to sell or buy a specific product or service under specific conditions. A tender offer is an offer to buy company stock from existing stockholders under specific conditions an offer price, or ask price, is the price a seller is willing to accept for a particular good a special offer is a kind of sales promotion.

Deutsch: Büro / Español: Oficina / Português: Escritório / Français: Bureau / Italiano: Ufficio

An office is generally a room or other area where administrative work is done, but may also denote a position within an organization with specific duties attached to it.

Deutsch: Beauftragter / Español: Oficial / Português: Oficial / Français: Officier / Italiano: Ufficiale

In the quality management context, an "officer" typically refers to a Quality Officer or Quality Management Officer. This role is crucial within organizations that prioritize quality across their operations. A Quality Officer is responsible for overseeing the development, implementation, and maintenance of quality management systems (QMS) in accordance with recognized standards, such as ISO 9001. They play a pivotal role in ensuring that products or services meet consistent quality standards and regulatory requirements, aiming to enhance customer satisfaction and operational efficiency.