Deutsch: Beobachtung / Español: Observación / Português: Observação / Français: Observation / Italiano: Osservazione
In the quality management context, "Observation" refers to the systematic process of monitoring, recording, and analyzing specific aspects of a product, service, or process to ensure that it meets established quality standards and requirements. Observation is a crucial component of quality control and assurance activities, enabling organizations to identify variances from quality specifications, understand the root causes of quality issues, and implement corrective actions to maintain or improve quality levels.
Description
Observation in quality management involves the use of various methods and tools to collect data on the performance and effectiveness of quality processes. It can be qualitative, focusing on the characteristics that are not measured numerically, or quantitative, involving measurements and statistical analysis.
Application Areas
- Process Monitoring: Continuous or periodic observation of processes to ensure they are operating within defined parameters.
- Product Inspection: Examining products to identify defects or deviations from desired quality standards.
- Service Evaluation: Assessing the quality of services provided to customers to ensure they meet or exceed customer expectations.
Well-Known Examples
- Statistical Process Control (SPC): A method of quality control that uses statistical techniques to monitor and control a process.
- Quality Audits: Systematic examinations of quality management systems to determine compliance with established standards and effectiveness in achieving quality objectives.
Weblinks
- kriminal-lexikon.de: 'Beobachtung' in the kriminal-lexikon.de (German)
- kriminal-lexikon.de: 'Observation' in the kriminal-lexikon.de (German)
- psychology-lexicon.com: 'Observation' in the psychology-lexicon.com
- environment-database.eu: 'Observation' in the glossary of the environment-database.eu
- top500.de: 'Observation' in the glossary of the top500.de
Summary
Observation is a fundamental technique in quality management that helps organizations monitor and analyze the quality of their products, services, and processes. Through effective observation, companies can detect and address quality issues promptly, ensuring continuous improvement and customer satisfaction.
--
Related Articles to the term 'Observation' | |
| 'Certification' at top500.de | ■■■■■■■■■■ |
| Certification is the provision by an independent body of written assurance (a certificate) that the product, . . . Read More | |
| 'Standard' at psychology-lexicon.com | ■■■■■■■■ |
| Standard is a level or grade of excellence regarded as a goal or measure of adequacy. Standard in the . . . Read More | |
| 'Operation' at psychology-lexicon.com | ■■■■ |
| Operation refers to an action that is performed on an object or a set of objects. In the psychology context, . . . Read More | |
| 'Knowledge' at maritime-glossary.com | ■■■ |
| Knowledge in the maritime context refers to the information, expertise, and understanding required for . . . Read More | |
| 'Destruction' at psychology-lexicon.com | ■■■ |
| Destruction in the Psychology Context: Understanding Aggression, Self-Harm, and HealingIn psychology, . . . Read More | |
| 'Revision' | ■■■ |
| Revision in the context of quality management refers to the process of reviewing, examining, and making . . . Read More | |
| 'Duration' at psychology-lexicon.com | ■■ |
| Duration refers to the length of time that an individual repeatedly or continuously performs a certain . . . Read More | |
| 'Classification' at psychology-lexicon.com | ■ |
| Classification refers to a System for representing the major categories or dimensions of child psychopathology . . . Read More | |
| 'Validation' at psychology-lexicon.com | ■ |
| Validation in the Psychology Context: Understanding, Examples, and RecommendationsValidation, in the . . . Read More | |
| 'Pressure' at top500.de | ■ |
| Pressure (symbol: P or p) is the ratio of force to the area over which that force is distributed. Pressure . . . Read More | |