Deutsch: Anpassung / Español: Ajuste / Português: Ajustamento / Français: Ajustement / Italiano: Regolazione

Adjustment in the quality management context refers to the process of making changes or modifications to processes, products, services, or quality management systems (QMS) to correct deviations from specified requirements or to improve overall performance and quality. Adjustments are often made in response to findings from quality audits, customer feedback, process performance monitoring, and other quality evaluation mechanisms. The goal of making adjustments is to ensure that the organization's outputs meet quality standards consistently, satisfy customer expectations, and comply with regulatory requirements.

General

Adjustments are integral to the continuous improvement cycle of quality management, embodying the "Act" phase in the Plan-Do-Check-Act (PDCA) cycle. They are essential for addressing non-conformities, enhancing efficiency, and fostering innovation in products and services.

Description

In quality management, adjustments can involve:

Application Areas

Examples

  • After a quality audit reveals recurring defects in a product line, a manufacturing company might adjust its production process parameters or conduct additional training for its staff to address the issue.
  • A software company implements adjustments in its development process after customer feedback indicates a need for enhanced features or improved usability in its application.

Risks

While adjustments are necessary for improvement, making changes without thorough analysis or adequate planning can introduce new problems, disrupt operations, or lead to unintended consequences. Therefore, adjustments should be carefully managed, based on solid data and analysis, and implemented with consideration for their potential impacts across the organization.

Weblinks

Articles with 'Adjustment' in the title

  • Process Adjustments: Process Adjustments in the quality management context refer to the modifications or changes made to existing processes to improve efficiency, effectiveness, quality outcomes, and compliance with established standards and regulations
  • Product Adjustments: Product Adjustments in the quality management context refer to the changes or modifications made to a product’s design, specifications, or features to improve its quality, performance, compliance with standards, or to meet customer . . .
  • System Adjustments: System Adjustments in the quality management context refer to the modifications or improvements made to a quality management system (QMS) to enhance its effectiveness, efficiency, and ability to meet quality objectives

Summary

Adjustment in the quality management context is a critical activity that allows organizations to respond to quality issues, customer requirements, and operational challenges. It plays a pivotal role in the continuous improvement process, ensuring that products, services, and quality management practices meet or exceed quality standards and contribute to organizational success. Properly managed adjustments are a hallmark of a responsive and effective quality management system.

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