Glossary / Lexicon

Deutsch: Berücksichtigung / Español: Consideración / Português: Consideração / Français: Considération / Italiano: Considerazione

Consideration in the context of quality management refers to the thoughtful and comprehensive evaluation of factors, requirements, and impacts associated with the quality of products, services, or processes. It involves taking into account all relevant aspects, including customer needs, regulatory requirements, business objectives, and potential risks, to ensure that quality management decisions are well-informed, balanced, and aligned with strategic goals.

Description

In quality management, consideration signifies the importance of a holistic approach to decision-making and planning. It underscores the necessity of integrating quality considerations into every stage of product development, service delivery, and process improvement. This includes evaluating the potential effects of decisions on product quality, customer satisfaction, and compliance with standards and regulations. By prioritizing consideration in quality management, organizations can achieve better outcomes and foster a culture of continuous improvement.

Application Areas

Consideration impacts numerous areas within quality management, such as:

• Design and Development: Incorporating customer feedback and regulatory requirements into product design to meet or exceed quality expectations.
• Supplier Selection and Management: Assessing suppliers not only on cost but also on their ability to meet quality standards and deliver consistently high-quality materials or components.
• Risk Management: Identifying, analyzing, and addressing risks that could affect quality outcomes or compliance with quality standards.
• Continuous Improvement: Regularly reviewing and improving processes, products, and services based on performance data, customer feedback, and new technological advancements.

Well-Known Examples

A practical example of consideration in quality management is the application of the Design for Six Sigma (DFSS) methodology. DFSS focuses on designing products or services from the ground up with quality in mind, taking into consideration all aspects that could impact quality throughout the product lifecycle. This approach helps in minimizing defects, reducing costs, and enhancing customer satisfaction.

Treatment and Risks

Failure to adequately incorporate consideration into quality management practices can lead to short-sighted decisions that compromise product quality, customer satisfaction, and regulatory compliance. The risks associated with inadequate consideration include product recalls, legal penalties, and damage to brand reputation. To mitigate these risks, organizations should adopt comprehensive quality management frameworks and tools that facilitate thorough analysis and informed decision-making.

Similar Terms or Synonyms

In the quality management context, terms related to consideration include evaluation, assessment, and analysis.

Weblinks

• psychology-lexicon.com: 'Consideration' in the psychology-lexicon.com

Summary

In quality management, consideration is crucial for making informed decisions that affect the quality of products, services, and processes. It involves a detailed evaluation of various factors to ensure that all actions taken align with quality objectives and strategic goals. By integrating consideration into all aspects of quality management, organizations can improve their performance, meet customer expectations, and maintain compliance with relevant standards and regulations.

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