Glossary C

Deutsch: Selbstzufriedenheit / Español: Complacencia / Português: Complacência / Français: Autosatisfaction / Italiano: Compiacimento

Complacency in the context of quality management refers to a state of self-satisfaction within an organisation, where past successes or an established reputation lead to a reduced focus on continuous improvement, vigilance, or adherence to quality standards. It often results in a decline in performance, as the organisation becomes too comfortable with its current processes and fails to address emerging risks, inefficiencies, or market changes.

Deutsch: Ergänzung / Español: Complemento / Português: Complemento / Français: Complément / Italiano: Complemento /

In the quality management context, "Complement" refers to elements, processes, or practices that enhance or complete the effectiveness of a quality management system (QMS). Complements are supportive components that, when integrated with the core elements of a QMS, help in achieving higher quality standards, improving customer satisfaction, and meeting the organizational goals more effectively. These can include tools, methodologies, technologies, and human resources practices that work alongside established quality management processes to strengthen the overall system.

Deutsch: Komplexität / Español: Complejidad / Português: Complexidade / Français: Complexité / Italiano: Complessità

Complexity in the quality management context refers to the degree of difficulty in understanding, managing, and controlling an organization's processes, systems, and external interactions due to variability, interconnectivity, and the number of elements involved. In quality management, complexity can arise from the intricacies of product design, the diversity of supply chains, the breadth of regulatory requirements, or the challenges of coordinating across different functional areas within an organization. Managing complexity is crucial for ensuring that quality objectives are met consistently and efficiently, without compromising product or service quality.

Deutsch: Konformität / Español: Cumplimiento / Português: Conformidade / Français: Conformité / Italiano: Conformità

Compliance in the quality management context refers to the extent to which a company adheres to established internal standards, regulations, laws, and industry guidelines relevant to its products, services, or processes. It involves ensuring that all aspects of the organization's operations meet specified requirements to ensure quality, safety, and reliability. Compliance is a critical component of an effective quality management system (QMS), as it not only helps in achieving customer satisfaction but also in maintaining the organization's reputation and avoiding legal penalties.

Deutsch: Compliance-Kosten / Español: Costos de cumplimiento / Português: Custos de conformidade / Français: Coûts de conformité / Italiano: Costi di conformità

Compliance Costs in the quality management context refer to the expenses incurred by an organization to ensure that its products, services, processes, and systems meet specified regulatory requirements, industry standards, and internal quality criteria. These costs encompass a broad range of financial expenditures related to the development, implementation, and maintenance of a quality management system (QMS) that is compliant with external and internal standards. Compliance costs are critical for preventing non-compliance penalties, maintaining certification, and ensuring customer satisfaction and trust.

Deutsch: Compliance-Management / Español: Gestión de cumplimiento / Português: Gestão de conformidade / Français: Gestion de la conformité / Italian: Gestione della conformità

Compliance Management in the quality management context refers to the systematic approach to ensuring that an organisation adheres to all relevant laws, regulations, standards, and internal policies. It plays a crucial role in maintaining product quality, operational integrity, and regulatory adherence while minimising risks associated with non-compliance.

Deutsch: Einhaltung von Normen / Español: Cumplimiento de Normas / Português: Conformidade com Normas / Français: Conformité aux Normes / Italian: Conformità alle Norme

Compliance with standards in the context of quality management refers to the adherence to established guidelines, specifications, or regulations that define the quality, safety, and performance requirements for products, services, or processes. This ensures that the final outputs meet the necessary criteria set by regulatory bodies, industry standards, or customer expectations.

Deutsch: Konform / Español: Cumplimiento / Português: Conformidade / Français: Conformité / Italiano: Conforme /

Compliant refers to a state or condition in which an entity, process, or system adheres to established rules, regulations, standards, or requirements. Being compliant means that an organization or individual meets the prescribed criteria and operates within the boundaries set by relevant authorities or industry standards. Compliance ensures that actions and operations are conducted legally, ethically, and in accordance with established guidelines.