Glossary C

Deutsch: Kontamination / Español: Contaminación / Português: Contaminação / Français: Contamination / Italiano: Contaminazione

Contamination in the quality management context refers to the presence of an unwanted substance or impurity within a product, process, or environment that can compromise quality, safety, and compliance with regulations.

Deutsch: Zufriedenheit / Español: satisfacción / Português: contentamento / Français: contentement / Italiano: contentezza

Contentment in quality management refers to the satisfaction and positive perception of stakeholders, particularly customers and employees, regarding the quality of products, services, and processes within an organization. This concept is crucial for maintaining high standards, fostering loyalty, and ensuring the overall success of the business.

Deutsch: Kontinuierliche Verbesserung / Español: Mejora continua / Português: Melhoria contínua / Français: Amélioration continue / Italiano: Miglioramento continuo

Continuous Improvement in the quality management context refers to the ongoing effort to enhance products, services, processes, or systems. Rooted in the philosophy of Total Quality Management (TQM) and methodologies like Lean and Six Sigma, continuous improvement seeks to increase efficiency, reduce waste, and enhance customer satisfaction through a cyclic process of planning, doing, checking, and acting (PDCA). This approach not only targets incremental improvements over time but also aims for breakthrough improvements when possible.

Deutsch: Kontrolle / Español: Control / Português: Controle / Français: Contrôle / Italiano: Controllo /

In the context of quality management, Control refers to the systematic and continuous process of monitoring, measuring, and adjusting various elements of a project, process, or system to ensure that it meets established quality standards and objectives. Control involves gathering data, analyzing it, and making necessary corrections to maintain or improve the quality of the output. It is a critical component of quality management that helps organizations maintain consistency and prevent deviations from desired quality levels.

Deutsch: Umwandlung / Español: Conversión / Português: Conversão / Français: Conversion / Italiano: Conversione

Conversion in the quality management context refers to the process of transforming inputs into outputs through a series of activities or operations, ensuring that these transformations meet specified quality standards and customer expectations. It encompasses the methodologies and actions taken to efficiently and effectively change materials, data, or resources into finished products or valuable information, adhering to predefined quality criteria.

Deutsch: Beförderung / Español: Transporte / Português: Transporte / Français: Transport / Italiano: Trasporto

Conveyance in the context of quality management refers to the process of moving materials, products, or information from one location to another within a manufacturing or business environment. It encompasses all methods and systems used to transport these items, including manual handling, automated systems, and digital transfers. Proper management of conveyance is crucial for maintaining efficiency, reducing waste, and ensuring product quality.

Deutsch: Zusammenarbeit / Español: Cooperación / Português: Cooperação / Français: Coopération / Italiano: Cooperazione

Cooperation in the context of quality management refers to the collaborative effort between different entities, such as departments within a company, entire organizations, suppliers, and customers, to enhance the quality of products and services. This collaborative effort is fundamental to establishing, maintaining, and improving quality management systems that aim to meet or exceed customer expectations and comply with regulatory requirements.

Deutsch: Koordination / Español: Coordinación / Português: Coordenação / Français: Coordination / Italiano: Coordinazione

Coordination in the context of quality management refers to the process of organising and aligning activities, resources, and efforts across different departments, teams, or stakeholders to ensure the effective implementation of quality standards and objectives. It involves collaboration and communication to ensure that all parts of the organisation work together harmoniously towards maintaining or improving product or service quality.