Glossary S

Deutsch: Lieferkettenmanagement / Español: Gestión de la cadena de suministro / Português: Gestão da cadeia de suprimentos / Français: Gestion de la chaîne d'approvisionnement / Italian: Gestione della catena di fornitura

Supply Chain Management in the quality management context refers to the oversight and administration of an organisation’s supply chain to ensure that all materials, products, and services meet quality standards throughout the entire production process. It encompasses the coordination of all activities involved in sourcing, procurement, production, and logistics to deliver products that satisfy customer expectations and comply with regulatory requirements.

Deutsch: Unterdrückung / Español: Supresión / Português: Supressão / Français: Suppression / Italiano: Soppressione /

In the context of quality management, suppression refers to the deliberate action of eliminating or reducing the occurrence of non-conformities, defects, or any unwanted elements that negatively impact the quality of products, services, or processes. Suppression involves identifying the root causes of quality issues and implementing corrective measures to prevent their recurrence. It is a proactive approach to quality control and assurance, aimed at maintaining high standards of quality and ensuring that products or services meet or exceed customer expectations.

In the context of quality management,, 'surface' refers to the visible aspects of a product or service that can be evaluated for quality. Surface quality is often the first thing that customers notice about a product or service, and it can greatly influence their perception of quality..

Deutsch: Chirurgie / Español: Cirugía / Português: Cirurgia / Français: Chirurgie / Italiano: Chirurgia /

Surgery in the quality management context doesn't directly correlate as a term commonly used within the traditional scopes of quality management principles or frameworks like ISO 9001. However, if we interpret "surgery" in a broader sense related to quality management, especially within healthcare or medical device manufacturing sectors, it can be understood as the high level of precision, care, and adherence to stringent quality standards and protocols required in surgical procedures and the production of surgical equipment.

Deutsch: Überwachung / Español: Vigilancia / Português: Vigilância / Français: Surveillance / Italiano: Sorveglianza

Surveillance in the quality management context refers to the ongoing monitoring and evaluation of the various aspects of a quality management system (QMS) to ensure continuous compliance with established standards, regulations, and internal quality objectives. This process involves regular reviews, audits, and assessments to verify that processes are being conducted as planned, identify areas for improvement, and ensure that corrective actions are effectively implemented. Surveillance activities help organizations maintain the integrity of their QMS, improve operational performance, and sustain customer satisfaction.

Deutsch: Umfrage / Español: Encuesta / Português: Pesquisa / Français: Sondage / Italiano: Indagine

Survey in the context of quality management refers to a systematic process of collecting data and feedback from customers, employees, or other stakeholders about a product, service, or process. Surveys are designed to gather insights that can be analyzed to identify strengths, weaknesses, opportunities, and threats related to quality management practices and outcomes.

Deutsch: Anfälligkeit / Español: Susceptibilidad / Português: Susceptibilidade / Français: Sensibilité / Italian: Suscettibilità

Susceptibility in quality management refers to the degree to which a process, product, or system is vulnerable to defects, failures, or variations that can affect its overall quality and performance. Understanding and managing susceptibility is crucial for maintaining high standards and ensuring reliability.

Deutsch: Nachhaltigkeit / Español: Sostenibilidad / Português: Sustentabilidade / Français: Durabilité / Italiano: Sostenibilità

Sustainability in the quality management context refers to the integration of environmentally and socially responsible practices into business operations to ensure long-term viability and positive impact. It focuses on maintaining high-quality standards while minimizing environmental harm, optimizing resource use, and promoting social well-being, all of which contribute to the long-term success and reputation of an organisation.