Glossary S

Deutsch: Seriennummer / Español: Número de serie / Português: Número de série / Français: Numéro de série / Italiano: Numero di serie

Serial Number in the context of quality management is a unique identifier assigned to individual units of a product, component, or equipment to facilitate tracking, traceability, and quality control throughout the product's lifecycle. Serial numbers are essential in quality management systems as they help organisations manage inventory, monitor product performance, track defects, and ensure compliance with industry standards and regulations.

Deutsch: Reihe / Español: Serie / Português: Série / Français: Série / Italiano: Serie /

In the context of quality management,, "serie" refers to a set of products or items that are produced in a sequence or with a shared set of characteristics.

Deutsch: Dienstleistung / Español: Servicio / Português: Serviço / Français: Service / Italiano: Servizio /

In the context of quality management, service refers to the overall experience that a customer or user has when interacting with a company or organization. It includes the entire process of providing and delivering a product or service, from initial contact to final delivery and beyond.

Deutsch: Dienstleistungssektor / Español: Industria de servicios / Português: Indústria de serviços / Français: Secteur des services / Italiano: Settore dei servizi

Service Industry in the quality management context refers to the broad category of businesses and organizations that provide intangible goods or services to consumers or other businesses. Unlike the manufacturing industry, which focuses on the production of physical goods, the service industry encompasses a wide range of services including banking, healthcare, education, information technology, hospitality, and more. Quality management within the service industry focuses on ensuring that the delivery of services meets or exceeds customer expectations, maintains high standards of service quality, and adheres to applicable regulations and standards.

Deutsch: Sitzung / Español: sesión / Português: sessão / Français: session / Italiano: sessione

Session in quality management refers to a designated period or meeting in which specific quality-related activities, discussions, or evaluations are conducted. These sessions are critical for ensuring that quality standards are maintained and that continuous improvement processes are implemented effectively.

Deutsch: Kanalisation / Español: Alcantarillado / Português: Esgotamento sanitário / Français: Assainissement / Italian: Fognatura

Sewerage in the context of quality management refers to the system of pipes, pumps, and infrastructure used for the collection, transport, and treatment of wastewater. This includes the management and maintenance of these systems to ensure they operate efficiently and effectively, maintaining public health and environmental standards.

Deutsch: Farbton / Español: Sombra / Português: Tom / Français: Teinte / Italiano: Tonalità

Shade in the context of quality management refers to the specific variation or nuance of colour in a product, which is crucial for maintaining consistency and meeting customer expectations. This is particularly important in industries such as textiles, paints, automotive manufacturing, printing, and cosmetics, where precise colour matching is essential for quality assurance. Ensuring uniform shades across batches or production runs is a key quality metric that affects product appeal, brand reputation, and customer satisfaction.

Deutsch: Abschirmung / Español: Blindaje / Português: Blindagem / Français: Blindage / Italiano: Schermatura

Shielding in the context of quality management refers to the practice of protecting processes, products, or systems from external or internal factors that could compromise their integrity, performance, or quality. This concept can apply to physical barriers that block harmful influences, as well as procedural strategies that prevent disruptions or contamination in a controlled environment.