Glossary S

Deutsch: Satisfaktion / Español: Satisfaction / Français: Satisfaction

'Satisfaction' refers to the degree of fulfillment or contentment experienced by customers or stakeholders with a product, service, or overall quality performance. It is a key component of assessing the effectiveness of quality management systems and determining whether they meet the expectations and requirements of customers. Satisfaction is often measured through surveys, feedback mechanisms, and customer reviews.

Deutsch: Zufriedenstellend / Español: Satisfactorio / Português: Satisfatório / Français: Satisfaisant / Italiano: Soddisfacente

Satisfactory in the quality management context refers to the achievement of a level of quality that meets or exceeds the predefined criteria or expectations for a product, service, or process. It indicates that the quality objectives have been successfully attained, and the needs and requirements of the customer or end-user have been fulfilled. In quality management, being deemed satisfactory is essential for ensuring customer satisfaction, loyalty, and trust, as well as for maintaining compliance with industry standards and regulations.

Deutsch: Sättigung / Español: Saturación / Português: Saturação / Français: Saturation / Italiano: Saturazione

Saturation in quality management refers to the point at which a process, system, or resource can no longer accommodate additional inputs or improvements without negatively impacting overall performance or efficiency. It indicates the maximum capacity or limit that has been reached, beyond which further efforts may lead to diminishing returns or potential degradation in quality.

Deutsch: Wissenschaft / Español: Ciencia / Português: Ciência / Français: Science / Italiano: Scienza

Science in the context of quality management refers to the systematic application of scientific principles and methodologies to ensure and improve the quality of processes, products, and services. It involves using data-driven approaches, statistical analysis, and empirical evidence to inform decision-making and enhance quality outcomes.

Deutsch: Umfang / Español: Alcance / Português: Escopo / Français: Portée / Italiano: Ambito

Scope in the quality management context refers to the boundaries and extent of the activities, processes, products, services, and objectives covered by a Quality Management System (QMS). It defines what is included within the system, setting clear parameters for where quality standards, policies, and procedures apply. The scope is critical for establishing the range of operations, specifying applicable exclusions, and identifying the responsibilities within the organization's quality management efforts. It serves as a foundation for planning, implementing, maintaining, and improving quality across all relevant areas of the organization.

Deutsch: Abwärtsmuster / Español: Patrón de atornillado / Português: Padrão de aparafusamento / Français: Motif de vissage / Italiano: Schema di avvitamento

Screw-down pattern refers to a specific configuration or sequence in which screws are tightened to secure components together. In the context of quality management, screw-down pattern ensures that the assembly process is consistent, reliable, and meets the required standards of safety and performance.

Deutsch: Abschnitt / Español: Sección / Português: Seção / Français: Section / Italiano: Sezione /

Section in the quality management context refers to a distinct and identifiable part or division of a larger system, process, document, or organization that is subject to evaluation, management, or control. It is a term commonly used in various industries and quality management systems to facilitate the structured assessment and improvement of specific components or aspects of an organization's operations. Sections help organizations categorize and address different areas of their processes and systems to enhance overall quality, compliance, and efficiency.

Deutsch: Sektor / Español: Sector / Português: Setor / Français: Secteur / Italiano: Settore /

Sector in the quality management context refers to a distinct and specialized segment of an industry or economy characterized by its unique characteristics, products, services, or operations. Quality management within various sectors involves the systematic approach to ensuring that processes, products, and services meet established standards and are consistent with the specific requirements and expectations of that sector. The application of quality management principles may vary across different sectors due to the diverse nature of industries and their respective challenges and objectives.