Glossary S

Deutsch: Stakeholder / Español: Parte interesada / Português: Parte interessada / Français: Partie prenante / Italiano: Parte interessata

Stakeholder in the quality management context refers to any individual or group that has an interest or is affected by the quality outcomes of an organisation’s products or services. This includes customers, employees, suppliers, shareholders, regulatory bodies, and even the community at large. The key element is that stakeholders have varying degrees of influence on, or interest in, the quality processes and outcomes, making their input and satisfaction critical in shaping quality strategies.

Deutsch: Standard / Español: Estándar / Português: Padrão / Français: Standard / Italiano: Standard /

In the context of quality management,, 'Standard' refers to a set of guidelines, procedures,, and requirements that have been established to ensure consistency and quality in products or services. Standards are developed by international, national, or industry-specific organizations and are typically voluntary, but they may be mandated by laws or regulations.

Deutsch: Standardisierung / Español: Estandarización / Português: Padronização / Français: Normalisation / Italiano: Standardizzazione

Standardization in the quality management context refers to the process of developing and implementing technical standards to ensure that certain products, processes, or services are fit for their purpose, consistent, and meet minimum quality criteria. It involves establishing a set of guidelines, specifications, and characteristics that can be universally applied to ensure that materials, products, services, and processes are suitable for their intended use. This process is crucial for ensuring quality, safety, efficiency, and interoperability across various industries and sectors.

Deutsch: Erklärung / Español: Declaración / Português: Declaração / Français: Déclaration / Italiano: Dichiarazione

Statement in the context of quality management refers to a formal declaration that outlines the quality objectives, policies, and commitments of an organization. This document serves as a guiding framework for the organization's approach to quality and sets the standard for all quality-related activities.

Deutsch: Station / Español: Estación / Português: Estação / Français: Station / Italiano: Stazione

Station in the quality management context refers to a specific point or location within a production or service process where particular tasks or activities are performed. These stations are critical for ensuring that each step in the process meets quality standards and contributes to the overall quality of the final product or service.

Deutsch: Stahl / Español: Acero / Português: Aco / Français: Acier / Italiano: Acciaio

Steel is an alloy of iron and carbon. Carbon is the primary alloying element, and its content in the steel is between 0.002% and 2.1% by weight. Additional elements are also present in steel: manganese, phosphorus, sulfur, silicon, and traces of oxygen, nitrogen and aluminium. Alloying elements intentionally added to modify the characteristics of steel include: manganese, nickel, chromium, molybdenum, boron, titanium, vanadium and niobium.

Deutsch: Sterilisation / Español: esterilización / Português: esterilização / Français: stérilisation / Italiano: sterilizzazione

Sterilization in the quality management context refers to the process of eliminating or killing all forms of microbial life, including bacteria, viruses, fungi, and spores, from an object or environment. This process is critical in various industries, particularly in healthcare, pharmaceuticals, and food production, to ensure safety, prevent contamination, and maintain high-quality standards.

Deutsch: Steifigkeit / Español: Rigidez / Português: Rigidez / Français: Rigidité / Italiano: Rigidità

Stiffness in the context of quality management refers to the resistance of a material or product to deformation under an applied force. It is a critical parameter in evaluating the performance and durability of materials, components, and systems, ensuring they meet the required standards and specifications.