Glossary I
Glossary I
Deutsch: Vorfallmanagement / Español: Gestión de incidentes / Português: Gestão de incidentes / Français: Gestion des incidents / Italiano: Gestione degli incidenti
Incident Management in the context of quality management refers to the systematic process of identifying, recording, analysing, and resolving incidents that can disrupt normal operations or compromise product quality and safety. This process aims to restore operations to normal as quickly as possible while minimizing the impact on business activities and ensuring continuous improvement through lessons learned.
Deutsch: Einbeziehung / Español: Inclusión / Português: Inclusão / Français: Inclusion / Italiano: Inclusione
In the quality Management context, inclusion refers to the Practice of involving all relevant stakeholders, perspectives, and processes in the design, implementation, and evaluation of a Quality management system (QMS). It ensures that diverse viewpoints, resources, and expertise are integrated to achieve comprehensive and equitable quality outcomes.
Deutsch: Inkonsistenz / Español: Inconsistencia / Português: Inconsistência / Français: Incohérence / Italiano: Incoerenza
Inconsistency in the context of Quality management refers to variations or deviations in processes, products, or services that fail to meet established standards, resulting in unpredictable or non-uniform outcomes. Inconsistent quality can lead to defects, customer dissatisfaction, Regulatory Non-Compliance, and Inefficiency, undermining the overall Effectiveness of a Quality Management System (QMS).
Deutsch: Erhöhte Kosten / Español: Costos aumentados / Português: Custos aumentados / Français: Coûts accrus / Italiano: Costi aumentati
Increased costs in quality management refer to the additional expenses incurred due to quality-related activities, inefficiencies, or failures within a system. These costs can arise from preventive measures, quality control processes, rework, waste, customer complaints, and compliance with regulations. Managing these costs effectively is crucial to balancing quality improvements with financial sustainability.
Deutsch: Erhöhte Wartungskosten / Español: Costos de mantenimiento aumentados / Português: Custos de manutenção aumentados / Français: Coûts de maintenance accrus / Italian: Costi di manutenzione aumentati
Increased Maintenance Costs in the context of quality management refer to the higher expenses incurred due to the need for additional upkeep, repairs, or adjustments of products, equipment, or systems over their expected lifecycle. These costs are often the result of inadequate quality Management practices, such as poor design, substandard materials, or insufficient preventive measures, leading to frequent failures or the need for more intensive maintenance efforts.
Deutsch: Index / Español: Índice / Português: Index / Français: Index / Italiano: Index
An index is an indirect shortcut derived from and pointing into, a greater volume of values, data, information or knowledge.
Deutsch: Indikation / Italiano: Indicazione - Indicazione
Indication may refer to a synonym for sign or a valid reason to use a certain test, medication, procedure, or surgery.
Deutsch: Indikator / Español: Indicador - Indicador / Português: Indicador - Indicador / Français: Indicateur - Indicateur / Italiano: Indicatore - Indicatore
An indicator refers to a measurable or quantifiable parameter or characteristic that is used to assess the performance or effectiveness of a process, system, or product. Indicators are essential tools in quality management as they provide objective data and metrics that can be used to evaluate and monitor the quality of various aspects within an organization. These indicators help identify areas for improvement, track progress, and make informed decisions regarding quality-related initiatives.