Glossary P

Deutsch: Protokoll / Español: Protocolo / Português: Protocolo / Français: Protocole / Italiano: Protocollo

In the context of quality management, a protocol refers to a set of written instructions or guidelines that outline the steps to be followed in conducting a specific activity or process,, with the aim of ensuring consistency and reproducibility of results.

Deutsch: Prototyp / Español: Prototipo / Português: Protótipo / Français: Prototype / Italiano: Prototipo /

In the context of quality management, a prototype refers to an initial model or sample of a product that is built to test a concept or process. It serves as a tool for exploring ideas, identifying potential issues, and implementing improvements before the final production begins. Prototypes are essential for validating design specifications, functionality, and user interaction, enabling organizations to ensure that the final product meets quality standards and customer expectations.

Deutsch: Anbieter / Español: Proveedor / Português: Fornecedor / Français: Fournisseur / Italiano: Fornitore /

Provider in the quality management context refers to an entity or organization that delivers products, services, or solutions to customers or clients. The role of a provider is crucial in ensuring that what they offer meets or exceeds quality standards, satisfies customer needs, and adheres to relevant regulations. Providers can operate in various industries, and their commitment to quality is essential for customer satisfaction and business success.

Deutsch: Psychologie im Qualitätsmanagement / Español: Psicología en el contexto de la gestión de calidad / Português: Psicologia no contexto da gestão de qualidade / Français: Psychologie dans le contexte de la gestion de la qualité / Italiano: Psicologia nel contesto della gestione della qualità /

In the context of quality management, psychology refers to understanding and applying psychological principles to enhance the commitment, motivation, and satisfaction of employees towards achieving quality objectives. It emphasizes the human element in quality management systems (QMS), recognizing that the attitudes, perceptions, and behaviors of individuals and teams significantly impact the effectiveness of quality initiatives.

Deutsch: Käufer / Español: comprador / Português: comprador / Français: acheteur / Italiano: acquirente

Purchaser in quality management refers to the individual or entity responsible for acquiring goods or services for an organization. The purchaser plays a crucial role in ensuring that the products or services procured meet the required quality standards and contribute to the overall quality objectives of the organization.

Deutsch: Einkauf / Español: Compras / Português: Compras / Français: Achats / Italiano: Acquisti

In the quality management context, purchasing refers to the process of acquiring goods, services, or materials from external suppliers to support production, operations, or service delivery while ensuring that they meet defined quality standards. It is a critical function in maintaining the consistency, compliance, and efficiency of an organisation’s quality management system (QMS).

Deutsch: Reinheit / Español: Pureza / Português: Pureza / Français: Pureté / Italiano: Purezza

Purity in the context of quality management refers to the absence of contaminants, impurities, or unwanted elements in a material, component, product, or process. It signifies a high level of cleanliness and quality, ensuring that the final product meets or exceeds the required standards and specifications. Purity is especially critical in industries where the quality and safety of the end product are directly affected by the presence of impurities, such as pharmaceuticals, food and beverage, and semiconductors.

Deutsch: Zweck / Español: Propósito / Português: Propósito / Français: Objectif / Italiano: Scopo

Purpose in the context of quality management refers to the overarching reason or intent behind implementing quality management practices within an organisation. It reflects the fundamental goals that guide quality initiatives, such as ensuring customer satisfaction, meeting regulatory requirements, improving operational efficiency, or fostering continuous improvement.