Glossary E

Deutsch: Emission / Español: Emisión / Português: Emissão / Français: Émission / Italiano: Emissione

Emission in the quality management context refers to the release or discharge of any pollutants into the environment from various processes or operations within an organization. This includes emissions into the air, water, and soil, and covers substances such as gases, liquids, and particulates.

Deutsch: Mitarbeiterengagement / Español: Compromiso del empleado / Português: Engajamento dos funcionários / Français: Engagement des employés / Italiano: Coinvolgimento dei dipendenti

Employee engagement in the context of quality management refers to the level of commitment, motivation, and involvement that employees exhibit towards their organisation's goals, values, and processes. Engaged employees are more likely to contribute to continuous improvement initiatives, adhere to quality standards, and actively participate in problem-solving, all of which are essential for maintaining and enhancing quality within an organisation.

Deutsch: Ermächtigung / Español: Empoderamiento / Português: Empoderamento / Français: Autonomisation / Italiano: Empowerment

Empowerment in the quality management context refers to giving employees the authority, responsibility, and resources to make decisions that improve quality, solve problems, and contribute to the continuous improvement of processes. It fosters a culture of ownership and accountability, where individuals at all levels of the organisation are encouraged to take initiative in ensuring quality standards are met and enhanced.

Deutsch: Ermöglicher / Español: Facilitador / Português: Facilitador / Français: Facilitateur / Italiano: Facilitatore

In the quality management context, an enabler refers to any factor, resource, or condition that facilitates or enhances the effectiveness of a quality management system (QMS) or supports the achievement of quality objectives. Enablers may include technologies, methodologies, leadership, skilled personnel, or organisational culture that contribute to continuous improvement and operational excellence.

Deutsch: Verschlüsselung / Español: Cifrado / Português: Cifragem / Français: Chiffrement / Italian: Cifratura

Encipherment is a crucial technique in quality management for protecting sensitive information. By transforming readable data into an encoded format, encipherment ensures data confidentiality and integrity. This process is vital for maintaining the security of quality management systems, especially when handling proprietary data, personal information, or compliance-related documents.

Deutsch: Einschließung / Español: Inclusión / Português: Inclusão / Français: Enfermement / Italian: Inclusione

Enclosure in the context of quality management refers to the process of isolating or segregating non-conforming products or processes to prevent them from affecting the quality of the final product. This can involve physical isolation, such as placing defective items in a designated area, or procedural isolation, like halting a production line until an issue is resolved.

Deutsch: Verschlüsselung / Español: Encriptación / Português: Criptografia / Français: Chiffrement / Italiano: Crittografia /

In the quality management context, "encryption" typically refers to the process of converting information or data into a code to prevent unauthorized access, especially in the handling, storage, and transmission of sensitive or proprietary information. While encryption is fundamentally a cybersecurity measure, its relevance to quality management comes from the necessity to protect the integrity and confidentiality of quality-related data. This includes customer information, quality control documentation, audit reports, and any other data that, if compromised, could impact the quality of products or services, violate privacy laws, or expose the organization to risks of fraud and industrial espionage.

Deutsch: Endbenutzer / Español: Usuario final / Português: Usuário final / Français: Utilisateur final / Italiano: Utente finale

End-user refers to the individual or group who ultimately uses or is intended to use a product or service. In quality management, the end-user's satisfaction is crucial as it directly impacts the perceived quality and success of the product or service.