Glossary B

Deutsch: Geschäft / Español: Negocio / Português: Negócio / Français: Affaire / Italiano: Affari

Business in the context of quality management refers to the structured approach organizations use to manage their operations and services in order to consistently meet customer requirements and enhance their satisfaction. This involves integrating quality principles into all aspects of the business process, from product development through to after-sales support.