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The Lexicon of Quality
Welcome to the Quality Management Lexicon, a comprehensive resource for exploring key concepts, methodologies, and frameworks in quality management and process improvement. This lexicon offers detailed, in-depth articles on a broad range of topics, many of which exceed 400 words and analyze multiple perspectives. Covering over 5,000 entries, it serves as a reference for professionals, researchers, and students seeking authoritative knowledge. You will find explanations of fundamental principles as well as advanced tools and techniques used in various industries. Below are examples of selected entries to give a brief insight into the content. Start exploring and enhance your understanding of modern quality management.
Healthcare sector
Deutsch: Gesundheitssektor / Español: Sector sanitario / Português: Setor da saúde / Français: Secteur de la santé / Italiano: Settore sanitario
The healthcare sector encompasses all organizations, institutions, and professionals involved in the delivery of medical services, preventive care, rehabilitation, and health-related research. Within quality management, this sector is characterized by stringent regulatory requirements, high stakes in patient safety, and a continuous drive for process optimization to ensure consistent, evidence-based outcomes.
Accountability
Deutsch: Verantwortlichkeit / Español: Responsabilidad / Português: Responsabilidade / Français: Responsabilité / Italiano: Responsabilità
Accountability in the Quality management context refers to the Obligation of individuals or teams within an organisation to take ownership of their roles, decisions, and actions in maintaining and improving quality standards. It ensures that all members of the organisation are responsible for their contributions to the quality management process and are held answerable for achieving or failing to meet quality objectives.
Aspiration
Deutsch: Zielsetzung / Español: Aspiración / Português: Aspiração / Français: Aspiration / Italiano: Aspirazione
Aspiration in the quality management context refers to a company's or organisation’s long-term quality goals, vision, or commitment to continuous improvement beyond meeting basic compliance requirements. It represents the ambition to achieve higher standards, innovation, and excellence in products, processes, and customer satisfaction through structured quality initiatives like Total Quality Management (TQM), Six Sigma, and ISO 9001.